Privacy Policy

This Privacy Policy explains how HouseRenew Lab, a DBA of Ctrl Shift Home LLC, handles information when you use https://houserenewlab.com.

Information collected

When you use our contact form, you may provide your first and last name, email address, mobile number, project details, and SMS preferences. When you opt in to SMS, we record the phone number, selected message categories, consent timestamp, source page, disclosure version, browser user agent, and IP address where available.

How information is used

• To respond to your questions about renovation ideas, planning, and maintenance.
• To send the SMS categories you specifically selected.
• To keep records of consent and opt-out requests.
• To maintain and improve the website.

SMS communications

Marketing texts share home renovation concepts, room improvement ideas, project planning resources, maintenance tips, and new homeowner tools. Account notifications confirm enrollment, acknowledge saved project plans, deliver requested reminders, and provide preference updates. You only receive the categories you select. Message frequency varies unless otherwise stated. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are not sold, shared, rented, released, or transferred to contractors, service providers, lead aggregators, or third-party marketers for marketing or lead generation. SMS consent is never used to share your information with a service provider. HouseRenew Lab does not sell homeowner data.

Cookies and analytics

The website may use essential cookies and basic analytics to understand page usage. You can control cookies through your browser settings.

Data retention

We keep contact submissions and consent records only as long as needed to respond, honor your preferences, and meet legal recordkeeping obligations.

Opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text to stop messages for that program. You may also email support@houserenewlab.com to update preferences or request deletion of your information.

Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect their information.

Third-party links

Our content may link to other websites. We are not responsible for their privacy practices.

Policy changes

We may update this policy and will post the new date above.

Contact information